Meta Lead Form Privacy Policy

TBH Training Studio

Who We Are

TBH Training Studio
2A Victoria Road
Netherfield
Nottingham
NG4 2HE
United Kingdom

Email: tom@tombucklehealth.com
Phone: 07545 847694

This policy explains how we use your information when you submit a form through Facebook or Instagram (Meta).

What Information We Collect

When you submit a Meta Lead Form, we may collect:

  • Full name

  • Email address

  • Phone number

  • Age range

  • Fitness goals

  • Availability

  • Relevant health information (if provided)

We only collect information necessary to respond to your enquiry or assess suitability for our programmes.

Why We Collect It

We use your information to:

  • Contact you about your enquiry

  • Book a consultation or assessment

  • Provide details about our training programmes

  • Determine if our services are appropriate for you

  • Send relevant follow-up communication

We do not sell, rent, or trade your personal data.

Legal Basis

We process your data based on:

  • Your consent when submitting the form

  • Legitimate interest in responding to your enquiry

  • Contractual necessity if you become a client

You can withdraw consent at any time.

Health Information

If you provide medical or health details, this is treated as sensitive information and is used only to:

  • Assess training suitability

  • Ensure safe programme design

We do not share this information without your permission unless legally required.

How We Store Your Data

Your information may be stored securely within:

  • Meta (Facebook/Instagram) Lead Centre

  • Our CRM system

  • Secure cloud storage platforms

  • Email and SMS systems used for follow-up

We take appropriate technical and organisational measures to protect your data.

How Long We Keep It

  • Enquiries: Up to 24 months

  • Clients: In line with legal and accounting requirements

  • Marketing contacts: Until you opt out

Your Rights

Under UK GDPR, you have the right to:

  • Access your data

  • Request correction

  • Request deletion

  • Withdraw consent

  • Object to marketing

To exercise your rights, email: steve@tombucklehealth.com

Marketing Communication

By submitting a form, you may receive follow-up communication via phone, email, or SMS regarding your enquiry.

You can opt out at any time.